Schedule Visit

Due to the current Covid-19 situation, we must follow the Provincial Health Order (PHO) which stipulates that all visits must be scheduled. Therefore, visitors need to use the app below to schedule a visit or call the number below for booking.

Note that MASKS continue to be a requirement when on the Lodge property.

The App will provide a confirmation that indicates a 15 minute time block – please note that the visit is not restricted in duration. The confirmation is simply indicating the appointment time.

Further to the PHO, please note that visits must take place IN the resident’s room or in an open garden space. At this time guests may NOT go for walks around the building, visit in the dining room or visit in indoor public spaces. The number of visitors is restricted to two adults and one child (up to age 18) or two children and one adult. We are grateful to be able to support family interactions and engagement with our residents. However, we must abide by the Provincial Health Orders by law and ask for your collaboration and support to ensure these rules are being followed. Thank you for your continued understanding.

Instructions to make Appointment:

To book a time to visit Broadway Lodge, select and check from either calendars (Resident Visit Mornings) and Main Calendar) which days are available. Please remember to check both calendars as each calendar has different timeslots. We send booking notifications by email. Please check your SPAM folder to ensure these notifications don’t end up there.

1:1  In-Person Visit

The in-person visits schedule is from 1:30pm-8:15pm.

It is advised to book your appointment in advance at least a day before, during the week day; and booking for the weekend is advised to be done before 2:30pm on Fridays.

Book Online – as our schedule fills up quickly. If having difficulty with the calendar you may call the Staff Screener at 604-733-1441 extension 212 who will be able to help you. The Screener hours are 1-9pm – a message may be left if you are calling when out of hours.

We cannot guarantee an appointment that is requested on the same day.

You must have a confirmation prior to coming to the scheduled in-person visits.

Thank you for your understanding.

Fill in your name, e-mail address, phone number and notification will be sent to you for reference.